This Privacy Policy explains how SmartTijara may process personal information when you use its services. The information processed depends on the features you use, the information you provide, and the integrations you explicitly authorize.
Information we may process
- Your name, email address, and phone number.
- Account and profile information provided during authentication.
- Instagram Professional account information that you explicitly authorize SmartTijara to access.
- Instagram messages or content required to provide the SmartTijara features you use, within the access you authorize.
- Commerce-related information you manage through the application, such as customer, product, and order information.
- Technical and security logs necessary to operate and secure the service.
Connecting an Instagram account does not grant unrestricted access. SmartTijara processes information only within the permissions you authorize and the features available to you.
How we use information
We use information as needed to:
- Provide SmartTijara services and authenticate users.
- Connect authorized Instagram accounts and process conversations.
- Provide commerce and customer-management features.
- Maintain security and prevent misuse.
- Troubleshoot problems and improve the service.
Third-party services
SmartTijara may interact with third-party platforms such as Meta / Instagram APIs only when you authorize the integration. The information exchanged depends on your authorization and the features you use.
Those platforms process information under their own terms and privacy policies. You should review their policies when connecting an account.
Data retention
We retain data only for as long as reasonably necessary to provide the service, meet legal requirements, maintain security, and support legitimate operational purposes. The period may vary depending on the type of information and the reason it is retained.
Data deletion
You can request deletion of your SmartTijara account and associated data. We may need to verify your request before deleting information. Data that must be retained for legal requirements or necessary operational purposes may be kept only as necessary.
Follow the SmartTijara Data Deletion Instructions to submit a request. Disconnecting Instagram does not necessarily delete data already stored in SmartTijara.
Contact
For privacy questions or requests about your information, contact ayoub.kaddioui.eng@gmail.com.